Radio activation & ESN help
Walk-through for finding Radio ID / ESN on Channel 0 or settings, guided activation, and waiting for the over-the-air authorization signal with the radio powered on outdoors.
Call for radio activation →
Live specialists — satellite radio & internet
One team for satellite radio & satellite internet
Need help activating a car radio, fixing “No Signal,” setting up a satellite internet dish, or sorting out billing? Starlink Support connects you with real people who guide you step by step — by phone.
Independent support inspired by how customers use major satellite radio brands and leading satellite internet services. We are a separate third-party assistance company — not the provider itself.
2-in-1Radio + Internet
24/7Phone Support
<2 MinAvg. Wait Goal
50States Served
Satellite Radio
Radio services
Activation, signal refresh, billing, transfers, and app help for in-car and portable receivers.
- Radio ID / ESN activation help
- NSS, no-signal & channel locks
- Plan, cancel & transfer guidance
Satellite Internet
Internet services
Dish aiming tips, kit setup, outages, account questions, and performance troubleshooting for satellite broadband.
- Kit install & mount guidance
- Offline / obstruction help
- Billing, pause & plan options
Tap your issue
What do you need help with?
Every card is a one-tap call to a specialist. Pick the topic that matches your situation — radio or internet.
Satellite Radio Activation
New car radio, reactivation, Radio ID / ESN lookup, and first-time channel unlock.
Tap to call
Satellite Internet Setup
Dish kit install, mount location, clear sky view, app pairing, and first online connection.
Tap to call
Billing & Subscription
Unexpected charges, renewals, payment updates, plan changes for radio or internet accounts.
Tap to call
No Signal / Outages
Radio NSS codes, weak satellite reception, dish obstruction, offline internet status.
Tap to call
Transfer / Move Service
New vehicle radio transfer, relocate dish to a new address, or add a second device.
Tap to call
Cancel or Pause Service
Stop charges, pause for travel, or confirm radio/internet accounts are fully closed.
Tap to call
Our services
Satellite radio + satellite internet, covered
Starlink Support is built for customers who use the sky for entertainment and connectivity — whether that’s music in the car or broadband at home.
Satellite internet install guidance
Mount placement, unobstructed sky view, cable routing, router/app pairing, and first-connect checklists for residential and portable kits — guided live on the phone.
Call for internet setup →Billing for both services
Help understanding charges, renewals, promotional rates, payment method updates, and when a plan change or pause may fit your situation for radio or broadband accounts.
Talk billing help →Signal & performance fixes
Radio “No Signal,” channel locks, and internet slowdowns or offline status. We help check antennas, dish clearances, power, and when a refresh or reboot sequence helps.
Fix signal issues →App & account access
Streaming app login tips, device linking, password recovery guidance, and basic account portal walk-throughs for radio listeners and internet subscribers.
App support →Cancel, pause & transfer
Moving cars, relocating dishes, pausing for travel, or ending service with clear next steps so you understand charges and timing before you confirm.
Manage service →
How it works
Get help in four simple steps
Designed for mobile callers standing next to a car radio, a dish kit, or a router.
Identify your service
Tell us if you need satellite radio help, satellite internet help, or both — and what’s failing right now.
Call 888-425-9303
A live specialist answers. Average wait goal under two minutes. Free initial consultation.
We guide on the line
Stay with your device. We walk menus, Radio IDs, dish placement, reboots, and plan options together.
Confirm it’s working
Channels unlock, Wi‑Fi comes online, or your billing question is clarified before you hang up.
Quick connect
Tell us what you need — then call
Select your service type so you know what to say when we pick up. For fastest help, call directly after submitting.
Why Starlink Support
Built for phone-first customers
You’re often outdoors with a kit, or in a driveway with the radio on. Large tap targets and constant call access keep help one press away.
Dual expertise
One number for satellite radio and satellite internet — no bouncing between unrelated call centers.
Real agents
Live specialists who stay on the line while you press buttons — not endless automated menus.
Transparent third party
Clear disclaimers: we are independent. Brand names appear only for compatibility and description.
U.S. based
1418 Lexington Drive, New Brighton, PA 15066 — serving listeners and households nationwide by phone.
Mobile-first design
Sticky call dock, illustrated issue cards, and large CTAs optimized for phones and tablets.
Clear fees policy
Initial consultation is free. If a paid support fee ever applies, agents explain it before you agree.
FAQ
Common questions
Quick answers for radio and internet customers.
Yes. Starlink Support (starlinksupport.online) provides independent phone assistance for satellite radio (activation, signal, billing, plans) and satellite internet (setup, outages, dish placement, billing). Call 888-425-9303 and tell us which service you need.
No. We are an independent third-party assistance company. We are not affiliated with, endorsed by, or employed by Sirius XM Radio Inc., SpaceX, Starlink, or any official provider customer care department. Brand names are used only for identification and compatibility.
Tune to Channel 0, check the “No Signal” screen, or open Settings → About / System. Your Radio ID or ESN should appear. If you can’t find it, call us and we’ll walk your model’s menus with you.
Confirm power to the dish and router, check for new obstructions (trees, snow, debris), reboot the kit if your manual allows, and note any app status messages. Call 888-425-9303 for live guided troubleshooting.
Your initial consultation is free. If a paid support service applies to your request, the agent will explain any fees clearly before you authorize it. Your provider subscription charges are separate and billed by that provider.
Yes. Have the new device’s Radio ID ready. We guide the transfer process and explain timing and any fees that may apply under your plan’s rules.
About Starlink Support
Who we are
Starlink Support (starlinksupport.online) is a U.S.-based independent assistance company focused on satellite radio and satellite internet support. Customers call us when they need a human guide for activation, setup, billing questions, and technical troubleshooting — without navigating complex automated systems alone.
We set clear expectations: what we can guide over the phone, what depends on your provider’s systems, and what information (Radio ID, account email, kit status) helps resolve issues faster.
Independent third-party disclosure
Starlink Support operates at starlinksupport.online and is an independent third-party assistance service. We are not affiliated with, endorsed by, sponsored by, or officially connected to Sirius XM Radio Inc., Sirius XM Holdings Inc., SpaceX, Starlink, or any satellite radio or satellite internet provider. Despite our trade name, we are not official Starlink customer care. SiriusXM®, Starlink®, and other marks are trademarks of their respective owners. For official Starlink services, visit starlink.com.
Radio or internet — call one number
Activation, setup, billing, signal, cancel, or transfer. Real specialists ready to help.
888-425-9303